FAQ

Youxi Accelerator provides detailed router configuration tutorials, supporting mainstream router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps usually include: 1) Logging into the router management interface; 2) Entering acceleration client settings; 3) Importing the configuration file provided by Youxi Accelerator; 4) Entering your Youxi Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install clients on each device.

Yes, Youxi Accelerator is specifically optimized for streaming connection performance. Our high-speed nodes can smoothly play 4K ultra HD video content. Youxi Accelerator regularly updates the server IP pool to ensure a stable streaming access experience. However, please note that Youxi Accelerator does not encourage users to violate the terms of service of any streaming platform.

Thanks to the efficient design of the WireGuard protocol, Youxi Accelerator has minimal impact on internet speed. In most cases, speed loss does not exceed 5-10% of original bandwidth. In some situations, if your ISP throttles certain traffic (such as video or P2P), using Youxi Accelerator may actually improve your speed, as the encrypted connection prevents deep packet inspection (DPI) and traffic identification by the ISP.

Yes, the Lightning Version of Youxi Accelerator supports up to 6 simultaneous device connections, while the Flagship Version supports up to 10 devices. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more without paying extra. If you need to protect more devices, configuring Youxi Accelerator on your router will protect all family devices with a single setup.

Public WiFi is a high-risk scenario for hackers to steal data. After connecting to Youxi Accelerator, all your internet traffic will be transmitted through an AES-256 encrypted connection, ensuring that even if someone conducts a man-in-the-middle attack or sniffing on the same WiFi network, they cannot access your data. Youxi Accelerator also provides an auto-connect feature that activates accelerator protection when an insecure WiFi network is detected.

Yes, Youxi Accelerator's no-logs policy has been independently audited by the internationally recognized security auditing firm Cure53. The auditing team conducted a comprehensive examination of Youxi Accelerator's server infrastructure, codebase, and operational processes, confirming that Youxi Accelerator does not log any identifiable user data. The complete audit report can be accessed publicly on the Youxi Accelerator official website.

Yes, Youxi Accelerator provides a native command-line client for Linux, supporting mainstream distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories, or manual installation of .deb or .rpm packages. The Linux client supports all core features, including WireGuard protocol, split routing, and Kill Switch.

Yes, the Flagship Version of Youxi Accelerator includes a dedicated static IP address. A static IP is especially useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, and avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is exclusively assigned to you and not shared with other users.

Youxi Accelerator has built-in leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through the encrypted connection; WebRTC leak protection prevents the browser from exposing the real IP through the WebRTC interface; IPv6 leak protection ensures that IPv6 traffic is also protected. You can use the built-in leak testing tool in the Youxi Accelerator client or visit third-party detection websites to verify your protection status.

Youxi Accelerator's proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technology. In environments with strict network restrictions, Youxi Accelerator's obfuscation mode can help users break through blocks and regain access to the free internet. However, please note that Youxi Accelerator advocates responsible accelerator use and compliance with local laws and regulations.

Youxi Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can provide additional anonymity. All payment channels are processed through PCI DSS-compliant secure gateways, ensuring your payment information's safety.

Youxi Accelerator has over 3000 servers deployed in more than 80 countries and regions worldwide. Main coverage includes North America (over 30 cities in the US, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland, etc.), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India, etc.), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).

Yes, Youxi Accelerator provides browser extensions for Chrome and Firefox. The browser extensions run lightweight and only encrypt traffic within the browser (not affecting other applications). They are particularly suitable for quickly switching IP locations, such as for cross-border shopping price comparisons. Browser extensions also include built-in WebRTC leak protection and ad-blocking features.

Youxi Accelerator offers multiple customer support channels: 1) 24/7 live chat—visit the Youxi Accelerator official website to talk to customer support in real time, with an average response time of less than 2 minutes; 2) Email support—send an email to support@vpnjs.net, typically receiving a response within 24 hours; 3) Help center—featuring hundreds of detailed tutorials and troubleshooting guides. Our customer support team provides bilingual service in English and Chinese.

Youxi Accelerator's Lightning and Flagship versions include built-in ad-blocking and malicious site protection features. This feature operates at the DNS level, blocking the loading of ad trackers, malicious domains, and phishing sites during the DNS resolution stage by maintaining a blacklist of over 1 million rules. This method is more efficient than traditional browser ad-blocking plugins since it prevents unwanted connection requests at the network level.